Sample Cscp Questions

Module 1 fountainhead 1 All of the quest argon key components of the definition of cater arrange management, b bely A. monitoring of hand over chain comeivities with the objective of creating meshing entertain B. synchronizing of supply and pack C. building a war-ridden infrastructure D. selecting providers apparent motion 2 Which of the spare-time activity is a key supply chain process? A. forecast B. denotation C. benchmark D. analyze interview 3 Supply chains create value by A. change magnitude profitability and return to shareholders B. providing multiple variants of growths for clients C. making transaction processing much than efficientD. developing more accurate forecasts wonder 4 Which of the following is not an entity of a supply chain? A. manufacturing worry B. supplier C. customer D. passenger car doubtfulness 5 Which of the following describes the usual time period of cash in a supply chain? A. customer to producer to supplier B. producer to cust omer to supplier C. supplier to producer to customer D. customer to supplier to producer examination 6 Suppliers entrust all of the following to a supply chain, EXCEPT A. materials B. energy C. services D. hire interrogate 7 All of the following describe a supply chain flow, EXCEPT A. he flow of physical materials and services from supplier to other entities B. the flow of cash upstream to raw material suppliers C. the flow of information indoors a supply chain D. the flow of employees from one department to other challenge 8 Reverse supply chain is employed for the following reasons, EXCEPT A. repairs B. disposal C. recycling D. quality restrain Question 9 Tier 2 suppliers A. provide materials or services to suppliers of the producer B. provide lower quality raw materials C. serve only as a back-up to Tier 1 suppliers D. supply raw materials to the secondary outputs of a gild Question 10Which of the following best describes the term lateral supply chain? A. processes are n o longer performed internally and become dependent on outsourced collaborations B. the supply chain grows incrementally C. a supply chain that is applicable in various industries D. a supply chain that holds operative centralized control of processes Module 2 Question 1 What condition describes the magnification of demand fluctuations up the supply chain? A. bullwhip effect B. demand variability C. exponential smoothing D. square root rule Question 2 Each of the term below are sources of demand variability, EXCEPT A. ompetition B. seasonality C. life cycle trends D. manufacturing delays Question 3 What is one cause of the bullwhip effect? A. lead times B. seasonality C. prevail D. quality control Question 4 Each of the following is an get along to avoiding multiple forecasts, EXCEPT A. information sharing B. trunk integration C. vendor-managed breed (VMI) D. transactional processing Question 5 What is one way to get the share of lead time to the bullwhip effect? A. reducing order batch coat B. time management C. prioritization D. cost reduction Question 6 Which of the following is true about forecasting?A. It should be done once a year B. It should be conducted by the supply chain leadership C. It is more accurate for groups than for individual items D. It is better to under-forecast rather than over-forecast Question 7 free-lance demand is best defined by A. demand for the finished harvest-home B. demand forecast of an unbiased third party provider C. demand that is based on actual orders D. demand for manufacturing raw materials Question 8 When do corporations employ qualitative forecasting? A. When harvest-feasts are low value B. When products are at the end of life stage C. For reinvigorated product introductions D.When reliable historical sales data is available Question 9 Intrinsic forecasting focuses on A. data about demand for the product itself B. variables that affect the demand of the product C. leveraging the collective experience fe ature by employees D. the inherent value of the product to the customer Question 10 Which of the following is true about naive forecasting? A. assumes the demand ordain be consistent from one period to the next B. makes educational guesses on demand for a new product C. request input from employees impertinent of the supply chain D. it is an error prone forecast Module 3 Question 1Customer relationship management (CRM) is best described as A. a focus on managing long term supplier relationships B. a marketing philosophy based on putting the customer first C. managing customers to force your products D. transactional guidelines when dealing with customers Question 2 One general goal of supplier relationship management (SRM) is A. ensure mutual profitability while contact customer needs B. manage supplier costs C. build relationships with as many suppliers as possible D. improve negotiation process Question 3 What impact has the focus on CRM and SRM had on business brain? A. low er costs B. reater integration C. shorter cycle times D. focus on bottom-line results Question 4 What is a key reason for the move to greater integration with suppliers? A. consolidation of the industry B. technology transfer C. improved relationships D. reduce complexity Question 5 All of the following are typical requirements when implementing CRM and SRM EXCEPT A. new job definitions B. new organization structure C. new corporate vision D. new technology platform Question 6 Independent organizations that cooperate based on mutual values and act as a single entity is called a A. lateral organization B. corporate supply chain C. ean supply chain D. virtual organization Question 7 What role has technology played in CRM? A. It has made it easier for business to gather information on customer buying habits B. It has spawned new parcel companies C. It has changed the roles of participants D. It has reduced the complexity of the supply chain Question 8 engineering has played all of th e following roles in SRM, EXCEPT A. Systems can deliver current status of operations B. Suppliers can communicate with customers in received time C. Transactional processes can be automated D. Security enhancements now effectively segregate try business processes Question 9Based on the APICS definition of SRM, a unanimous will implement this philosophy with A. all tier 1 type suppliers B. a selected group of suppliers C. all suppliers D. a few suppliers who are deemed indispensable Question 10 A firm that has a customer first marketing philosophy practices A. CRM B. TPM C. SRM D. CTM Module 4 Question 1 Which one is NOT among the three largest companies presently providing ERP software A. SAP B. illusionist C. Microsoft D. Sybase Question 2 All of the following are key characters of enterprise resource planning (ERP) systems EXCEPT A. odularized business applications B. common data source C. seamless integration enabling the flow of information throughout the firm D. normaliz ed application structure Question 3 All of the following are key to maximizing the ROI of an ERP system EXCEPT A. hiring skilled employees and providing adequate formulation B. system monitoring and constraint improvement C. early global give D. business process mapping Question 4 The some significant characteristic of leadership in determining the value realized by an ERP system is A. competence B. vision C. intelligence D. analytical strength Question 5A successful deployment of a fully coordinated ERP system is a characteristic of a A. comprise 1, functional focused supply chain B. point 2, internally integrated supply chain C. Stage 3, externally integrated supply chain D. Stage 4, cross-enterprise collaboration and optimized supply chain Question 6 What provides the foundation for a supply chain to move to Stage 3 and ultimately Stage 4 of supply chain increment? A. MPS B. ERP C. DRP D. MRP Question 7 The ERP software design shift from proprietary, unkindly applications to web-based modules A. increased user training requirements B. increased costs C. eased system implementationD. eased system integration with legacy and 3rd party systems Question 8 When selecting an ERP system, it is important to ensure the business model implicit in the system is A. based on the industry standard B. robust C. align with your business model D. scalable Question 9 What percentage of your infallible functionality should you expect in an industry leading ERP system off-the-shelf product A. 50% B. 70% C. 80% D. 90% Question 10 What is MOST likely to increase if an off-the-shelf ERP system lacks at least 80% of your required functionality? A. training costs B. consulting costs C. license costs D. ironware costs